E-learning platforms have become a mainstay training and development tool with a vast body of data available within a swipe or tap. Mobile applications and the IoT makes it possible for learners to access educational materials on the move and without conventional physical restrictions. B2B and B2C training companies continue to change and improve the digital learning environment — contributing to more interactive user experiences with improved retention rates.
B2B Outcome-driven Modules
B2B industries face a shortage of specialized staff in tackling the unique challenges in the industry. Companies can provide workers with a dynamic outcome-driven B2B e-course to prepare them for current and future challenges. For example, marketing proficiency requires a constant understanding of the evolving market and customer trends.
Since B2B companies face a unique set of obstacles (compared to traditional B2C establishments), trainers require specific skills that address and rectify the talent and competency gap on a macro level.
Training companies founded by experienced players in the B2B sphere can effectively optimize an organization’s capabilities.
Therefore, seasoned e-trainers can pool and share their valuable B2B experiences, providing comprehensive analysis to make significant adjustments to current capabilities.
Ready Access to Actionable Techniques
The most abstract theories will prove ineffective in B2B and B2C settings. Quality courses will enable participants to receive major takeaways that help improve or adapt to the workplace culture. Essentially, every e-learning course should include an actionable guideline or checklist that helps learners make a direct impact or add value to their professional lives.
Some effective training methods involve elements of experiential learning, which attributes to high retention rates. Micro-learning (breaking information down into “digestible” bits) and providing learners with steps, tools, and methods (on top of theory) empowers participants to execute positive change almost immediately. E-learning makes it convenient for learners to reference a tip or lesson in resolving real-life challenges.
Encourages Lifelong Learning
Edtech makes it possible for learners to plan their lesson timetables according to their busy work schedules. Autonomy enables participants to fulfill their professional obligations while practicing continuous lifelong learning. On-demand education provides greater control over learning journies so individuals can learn and relearn comfortably at their own pace for improved outcomes.
Additionally, e-training companies may empower and motivate learners by offering customizable lesson pathways (i.e., watching a video or reading the transcript). Flexibility serves as a vital component in the path toward lifelong learning, and e-trainers can help tailor curriculum to individual skill sets and capabilities.
Personalized Learning Approach
The latest developments in AI and ML equips B2B and B2C trainers with the tech required in assessing and implementing optimal e-learning journeys. Some organisational teams have demonstrated the effectiveness of AI during the pandemic, ramping up operations during staff shortages.
Kathe Pelletier, the Director of Student Success at Community Programs at nonprofit Educause, shared, “AI can process a tremendous amount of data and give students what they need when they need it. It extends the human capacity to access information, to optimize research, and make it more efficient. It can also be the basis for more personalized learning pathways.”
Interactive chatbots functioning through complex NLP and ML protocols can provide uninterrupted training. B2B and B2C trainers can leverage bot technology to offer a supporting tool in L&D initiatives. Chatbots offer more interactive engagements by recording queries, interpreting learner interactions, and identifying critical information that helps enhance lessons.
Experts forecast that the E-learning industry will reach US$350 Billion by 2025, and learners may look forward to more immersive programs in the upcoming years.